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PAYMENT

– Bank transfer:
If you choose this form of payment, you will be notified at the end of the order and in your e-mail, with the summary of the order, the necessary data to make the transfer.
– Card:
Through this form of payment you can pay with any convenience with your card through Virtual POS (secure payment). When finalizing the order, you will connect with Abanca to make the payment.
– Paypal:
Through this form of payment you can pay with any convenience with your card through Virtual POS (secure payment). When finalizing the order, you will connect with Abanca to make the payment.

Our items and shipping costs come with the VAT included.

If you have any questions, you can contact us through the emails:
info@bouret.es
or on the phone:+34 981922291

 

Shipments

Shipping costs are free in the Iberian Peninsula, Balearic Islands, Ceuta, Melilla and Canary Islands, for orders over € 160, otherwise the amount is € 7 for peninsula, Balearic Islands, Ceuta and Melilla. For the Canary Islands request information.

The purchase made in our on-line shop will be delivered at the address you indicate.

The delivery period of the purchase will be between 1 day to a week if the item is in stock, after having made the payment may be less or a few more days in Spain.

The delivery period in Europe is 15 days and in the rest of the world 2 to 3 weeks in the guest collection. For the bridal collection (consults)

Once the delivery note is signed to the transport agency, we will understand that the purchase has been delivered satisfactorily.

The merchandise will leave and will be received exclusively on working days, that is, without counting Saturdays, Sundays and national holidays.

Shipping costs to Germany, Belgium, Denmark, Estonia, Finland, France, Hungary, Ireland, Iceland, Luxembourg, the Netherlands, Portugal, United Kingdom, Sweden and Switzerland have an amount of € 20.

For the rest of the world it is € 50.

The client must take charge of the taxes that they impose in their country.

 

Returns and Exchanges

You can request the exchange or return of any item you have purchased in our online store within a maximum period of 14 calendar days from receipt without the need to justify without penalty in the form of additional costs.

Size changes are totally free in Spain, for the rest of the countries consult rates.

If you wish to exercise your right of withdrawal, you can download the form for said action HERE. (Download PDF and send by email)

The right of withdrawal may be exercised as long as the items you wish to return are in perfect condition, without having been used, with their original packaging and labels.

Once the right of withdrawal has been exercised, the amount paid for the returned items will be returned within a period of 14 calendar days, using the same means of payment used to pay for the item (s).

The customer must assume the payment of the return, that is, the return shipping costs of the items.

If you have purchased the items in our online store but want to return them in store, you can do so without any problem or cost.

The items must come well packaged, in the same box / packaging in which they were received or one of the same characteristics along with the purchase ticket that was in the package. In it you can find the return address. If you have any doubt or do not locate the ticket you can contact us (info@bouret.es) and we can send you another.

You can send the package (s) through the transport agency of your choice or contact us at 981 922 291. The shipping costs of the return are borne by the customer.

Product Warranty

If you have purchased a defective item, Boüret undertakes to replace or repair it at no cost to the customer.

Thank you very much